Salesforce Commerce Cloud Help

FAQ?

Is Salesforce the best cloud service?

Why salesforce financial services cloud is perfect for your business

  • New features and upgrades. New capabilities are released three times a year, allowing you to take advantage of new features. ...
  • Householding and relationship mapping. ...
  • Einstein Analytics for financial services. ...
  • Insurance carriers. ...
  • Salesforce surveys. ...
  • Managing service levels. ...
  • Interactive dashboards. ...
  • Workflow automation. ...

How to create a service cloud in Salesforce?

Your Challenge

  • Create a case. ...
  • Create a Case Team Role where the Member Role Name = 'IT Specialist' and Case Access = 'Read/Write'
  • Create a predefined case team with the name 'Specialists'.
  • Add yourself to the Specialists case team with the role of ‘IT Specialist’.
  • Add the Specialists case team to your newly created case.

What are the capabilities of the Salesforce Marketing Cloud?

The first set of tools aims to predict, route, and solve customer needs, while the second set — voice, video, and text capabilities for digital contact centers — let customers reach out in the most convenient channel for them. Amid the pandemic, customer service has arguably become more important than ever.

Where do I learn Salesforce Marketing Cloud?

  • Why Choose Salesforce Marketing Cloud?
  • What Are The Products Of Marketing Cloud? #1) Marketing Cloud Email Studio #2) Marketing Cloud Journey Builder #3) Marketing Cloud Advertising Studio #4) Marketing Cloud Interaction Studio #5) Marketing Cloud ...
  • Some Commonly Asked Questions On Marketing Cloud

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